The pandemic has been cruel to the hospitality industry, and especially to casinos - which were still trying to find their footing in Massachusetts when the state ordered them to close in mid-March. The casino will have 2,449 seats at its table games and slot machines, about 2,000 fewer than normal.
“From a creative standpoint, the team’s always up for a challenge, and this was able to really challenge us,” said Encore president Brian Gullbrants as he toured the resort Thursday afternoon.Įncore is hoping for business to be as brisk as possible within the confines of its reduced capacity.